Effective Date: July 30, 2025
Last Updated: July 30, 2025
Welcome to www.dialtowing.ca (the “Site”), operated by Dial Towing (“we,” “us,” or “our”). By accessing or using this Site, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, you should not use our Site or services.
These Terms govern your use of the Site and any services provided through it, including vehicle towing, scrap car removal, roadside assistance, and all related communications.
The content and services provided on this Site are for informational and service-request purposes only. By using the Site, you agree that:
You are at least 18 years of age or have parental permission
You will use this Site only for lawful purposes
You will not submit false information or impersonate another individual
You will not attempt to interfere with the functionality or security of the Site
We reserve the right to terminate access to any user who violates these terms.
Dial Towing offers towing, roadside assistance, and scrap vehicle removal services primarily in Nanaimo, BC, and nearby communities. While we strive to offer timely and reliable service, availability is subject to vehicle readiness, location, fuel costs, weather, and other operating factors.
We reserve the right to decline service to any location or request outside our operational area or for safety reasons.
All pricing estimates provided through this Site, email, phone, or in person are subject to change based on:
Vehicle condition or accessibility
Distance or location beyond our standard service area
Add-on services required at the time of dispatch
Quotes are not binding until confirmed and scheduled with a representative of Dial Towing.
All text, graphics, logos, icons, images, and design elements on this Site are the property of Dial Towing or its content providers and are protected by copyright and trademark laws. Unauthorized use, copying, reproduction, or distribution is strictly prohibited without written permission.
Our Site may contain links to third-party websites, such as map tools, templates, or related resources. These links are provided for convenience only. We do not control or endorse these third-party sites and are not responsible for their content, privacy practices, or availability.
Dial Towing shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from:
Use of or inability to use the Site
Delays or unavailability of towing or roadside assistance
Misuse of information or services obtained through the Site
Technical issues or website downtime
All services are provided “as is” and “as available” without warranties of any kind, either express or implied.
Any communication or information you submit via our contact forms, email, or phone—including but not limited to feedback, service requests, or inquiries—becomes the property of Dial Towing. We may use this information to respond to you, improve our services, or contact you in the future. We will never sell your information to third parties.
For details on how we handle your personal data, please review our Privacy Policy.
We reserve the right to modify these Terms of Use at any time without prior notice. Updates will be posted on this page with the effective date. Continued use of the Site after changes constitutes your acceptance of the updated terms.
These Terms of Use shall be governed by the laws of the Province of British Columbia and the applicable federal laws of Canada. Any disputes arising out of or in connection with the Site or services shall be resolved in the courts of British Columbia.
For questions regarding these Terms of Use or our services, please contact:
Dial Towing
📍 Departure Bay, Nanaimo, BC
📞 (250) 797-7425
📧 dialtowing1@gmail.com
🌐 www.dialtowing.ca
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